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[BTR5] Audio distortion in LDAC

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Post time 2021-1-15 11:23:01 |Show all posts |
Greetings, I have a problem with my btr5, there is distortion when using the LDAC codec but if I change it to aptx HD the problem no longer appears, I use it with a POCO x3 nfc Smartphone
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Post time 2021-1-19 10:24:53 |Show all posts |
Dear friend,

Do you have another mobile phone which support LDAC to check?

And please try to hold the volume +& -button of the BTR5 to clear the paring and check again?

Best regards
Please send email to support@fiio.com for warranty and technical problem
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Post time 5 Day Before |Show all posts |
Same phone and device. Impossible to listen to music through LDAC. Tried unparing, upgrading firmware - no help
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Post time 5 Day Before |Show all posts |
Do you have another headphone to check whether the issue remains?

Best regards
Please send email to support@fiio.com for warranty and technical problem
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Post time 5 Day Before |Show all posts |
FiiO replied at 2021-4-8 10:59
Do you have another headphone to check whether the issue remains?

Best regards

So I tried different phones today, and everything worked like a charm. So yeah, the problem is in Poco  X3 phone
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Post time 4 Day Before |Show all posts |
Chappie2323 replied at 2021-4-8 17:15
So I tried different phones today, and everything worked like a charm. So yeah, the problem is in  ...

Or in the previous headphones...
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Post time 4 Hour Before |Show all posts |
rimsilva replied at 2021-4-9 22:17
Or in the previous headphones...

nah, that was the firmware in the phone. Switched from MIUI (latest global) to ArrowOS and it works like a charm
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