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[Other products] M6 Issue / Question

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Post time 2020-7-1 02:39:49 |Show all posts |
Hi folks,

I'd appreciate any assistance with a problem I'm having.  If there isn't a simple fix that will take minutes, and not hours, I'll just send this M6 back.  I don't have hours to waste.  

First issue with the M6 was when I tried to use the transfer app on my mac and experienced a failure with a notification that read "Android File Transfer.app" needs to be updated.  The developer of this app needs to update it to work with this version of macOS.  Contact the developer for more info."  

Considering I have the latest version of OS running, I don't think the issue is on my end.  

So I tried reformatting the card in exFat and just loading songs in apple lossless format.  Simply stated, album and artist info didn't transfer over.  It looks like I'm not the only person having this issue.  My computer has no trouble identifying the tracks.  

Again, if it is a fix that involves hours of tinkering, I'll just send the thing back.  A device that requires hours of tinkering, downloading of third party programs, etc., is not worth the trouble to me.  

That said, if there is an easy fix, I'd love to hear it and thank you in advance.  

Burns
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Post time 2020-7-1 17:28:49 |Show all posts |
Dear user,

You could try this one to see if it helps: https://www.android.com/filetransfer/

Best regads
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Post time 7 Day Before |Show all posts |
Edited by Shabby at 2020-7-7 09:56

I cannot get anything transfered onto the FIIO M6. Windows file transfer refuses. Even after I installed the Samsung Driver.
I can see the internal storage and my SD card but the machine refuses to transfer files.
I would love some help solving this issue.
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Post time 7 Day Before |Show all posts |
Shabby replied at 2020-7-7 09:52
I cannot get anything transfered onto the FIIO M6. Windows file transfer refuses. Even after I insta ...

Update. I found that the issue was my USB C cable. the connection was a bit loose and apparently refused to move data properly.
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Post time 5 Day Before |Show all posts |
Ok,thanks for the kind feedback.

Best regards
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