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[BTR3] BTR3 EQ

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Post time 2020-6-23 01:19:56 |Show all posts |
Anyone know what's up with the EQ not working with iOS?  I've got it turned on but when I change the settings my audio doesn't change.

I've reinstalled the app, tried it on multiple phones and ipads.  The firmware on the BTR3 is on the latest version along with the app.  But, still there's no change when I make changes on the EQ.

Anyone having this issue or a work around?



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Post time 2020-6-23 15:51:31 |Show all posts |
Dear friend,

The EQ function could work for IOS device as well.  You may try to connect the BTR3 to other device for comparing as well. Maybe the difference is not quite noticable for you.

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Post time 2020-6-23 23:48:47 |Show all posts |
FiiO replied at 2020-6-23 15:51
Dear friend,

The EQ function could work for IOS device as well.  You may try to connect the BTR3 to ...

I've used many different pairs of headphones and ear buds (iem).  I've used two iphones and two ipads and there is no noticeable change in the EQ.  It is not working.  If you like I can make you an audio sample and video.
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Post time 2020-6-28 16:30:33 |Show all posts |
Hi,

If you adjust the custom EQ from +12dB to -12dB, can you feel the volume decreasing?

Please try to clear the pairing record by holding the volume+&- button at the same time for about 5s. Then reconnect again for check.

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Post time 2020-6-28 16:30:37 |Show all posts |
Hi,

If you adjust the custom EQ from +12dB to -12dB, can you feel the volume decreasing?

Please try to clear the pairing record by holding the volume+&- button at the same time for about 5s. Then reconnect again for check.

Best regards
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Post time 2020-6-30 02:31:04 |Show all posts |
https://youtu.be/9Bbb6hEvcsA

I went and took video of the issue.  Here are the steps I've taken.

1.  Updated the firmware to the latest version
2.  I've unpaired from all devices.
3.  Cleared the pairing record.
4.  Rebooted all devices
5.  Uninstalled and Reinstalled the Apps
6.  Repaired the device to just one phone

Still no EQ.

I've included a video with proof showing that the EQ does not work.
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Post time 2020-6-30 18:27:13 |Show all posts |
Hi,

Are you using the FiiO Music app? Or please check via another app as well?

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Post time 2020-7-1 00:47:55 |Show all posts |
I'm listening to music on FiiOMusic App.  The EQ that is built into iOS settings works.  But, not the EQ in the FiiOMusic App.
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Post time 2020-7-1 01:09:11 |Show all posts |
Edited by mrworm at 2020-7-1 01:28

https://youtu.be/UtIRAmOWOmg

Here's a new video.  I'm using the correct app.  It's on the latest version.  

You can hear the music in this video and watch me change the EQ.  The EQ doesn't work.
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Post time 2020-7-1 17:40:06 |Show all posts |
Dear user,

Did you try to use the BTR3 as USB DAC? Can the EQ function work? The engineer told me that the EQ for BTR3 is achieved by the 8675 chip, I am afraid it may be a hardware issue with your BTR3.


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Post time 7 Day Before |Show all posts |
So to prove this is a software issue.  I went and purchased a second BTR3.  I've updated the firmware on it.  Paired it up.  The EQ does NOT work.
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Post time 6 Day Before |Show all posts |
Edited by mrworm at 2020-7-8 02:15

https://youtu.be/6uytK0orx7g

So I've made a new video.  This one will be public and shows the BTR3 EQ doesn't work on iOS.


[color=rgba(0, 0, 0, 0.87)]This video shows the EQ not working on iOS devices.  The devices are all running the latest iOS Version (13.5.1).  I have the latest version of the FiiOMusic App installed on all devices.  I have the latest firmware installed on both of the BTR3 devices.I have tested the EQ in two BTR3's with an iPhone SE (new model), iPhone 6S, iPad Air (2nd gen) and iPad 5th Gen.  I have used Tin T2's, Meze 99 Noir and Sennheiser 598 SE's.
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Post time 5 Day Before |Show all posts |
Dear user,

I contacted the engineer again about that. You may check via the following methods:

1. Use the FiiO Control app

2. Exit the app and enter it again

3. Turn off and on the EQ option again

4. Wait a few seconds after changing the EQ.

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Post time 4 Day Before |Show all posts |
Do you mean the FiiOMusic App?  Because the FiiO BT Control app doesn't work at all.  Look at the reviews for the app.  1.3 stars and everyone says "This app does not work".  I've tried the app before and it didn't work.  But, just for fun I downloaded it and tried it again.  Still nothing.  

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Post time 4 Hour Before |Show all posts |
Did you mean the FiiO Music App?
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