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[M5] importing m3u playlist and European special character issue

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2019-11-18
Post time 2020-6-14 03:17:32 |Show all posts |
Dear support,

I bought M5 last october via the Japanese distributer. I thought that this product is good for casual use.
But even at now I'm facing some serious(for me) problems that make M5 useless equipment.

1) Importing m3u to playlist not work
when open m3u file, select all trucks and add to new playlist end to error "Operation repeated"
and, added playlist contain nothing.

This issue happen both "sellect all trucks" and "select single truck" to add.
If this featur is not work, I can't listen music anymore. because I listen music by playlist and not listen by album or artist.
IMG_5634.jpg

IMG_5636.jpg


2) UTF-8 Europian special characters not display correctry
I was FiiO X1 user. FiiO's new released DAP has always same problem again and again.
And now most of DAP makers support "UTF-8 filename and ID3v2 tags" WITHOUT FiiO!!

I'm planning to buy FiiO M11 Pro but current FiiO Music not support UTF-8 character on m3u, therefore I can't buy it.
I already feedbacked it at other thred.
http://fiio.me/forum.php?mod=viewthread&tid=45504
IMG_5635.jpg


If the same problem occurs on M3Pro, I hope you to fix too, because I ordered my M3Pro also.
IMG_5634.jpg
IMG_5636.jpg
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Post time 2020-6-15 16:43:57 |Show all posts |
Hi,
If you are convenient, please send your playlist and file to us for check.

Thanks in advanced!

Best regards
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Post time 2020-6-16 00:51:16 |Show all posts |
Hi,

Ok I'll prepare data set and send you later.
Just today, I got new M3 Pro and exact same problem occurred.

For your quick evaluation, the m3u file which contain below might be some help, for example.


m3u file path:
  1. /Music/Playlists/sample.m3u
Copy the Code
Music files directory structure:
  1. /Music/(data type)/(Artist name)/(Album name)/(title name).ext
Copy the Code
m3u files exported from:
Audirvana 3.5 for macOS

OK:
–––
  1. #EXTINF:256,人魚
  2. ../High-Resolution/groovers/宇多田ヒカル/Fantôme/1-05 人魚.flac
  3. #EXTINF:201,Vivaldi: 12 Violin Concertos, Op.8 "Il cimento dell'armonia e dell' invenzione" / Concerto No. 1 in E Major for solo violin "La Primavera" - RV269 - 1. Allegro
  4. ../High-Resolution/e-onkyo/Janine Jansen/Vivaldi: The Four Seasons/Vivaldi  The Four Seasons_01_Vivaldi  12 Violin Concertos, Op.8  Il cimento dell'armonia e dell' invenzione    Concerto.flac
Copy the Code
NG:
–––
  1. #EXTINF:202,Bizet: Carmen - Habañera
  2. ../FLAC/Classical/Martynas/MARTYNAS/03 Martynas - Bizet_ Carmen - Habañera.flac
  3. #EXTINF:306,Do It Again
  4. ../Lossy/Röyksopp/Do It Again/03 Do It Again.m4a
  5. #EXTINF:158,Just Like Heaven
  6. ../Lossy/Vintage Café Lounge and Jazz Blends (Special Selection), Pt 4/1-12 Just Like Heaven - 48th St. Collective.mp3
  7. #EXTINF:206,Dream a little dream of me
  8. ../FLAC/Sissel Kyrkjebø/GIFT OF LOVE/05 Sissel Kyrkjebø - Dream a little dream of me.flac
  9. #EXTINF:292,Novo
  10. ../Lossy/Café del Mar 25th Anniversary 1980-2005/2-05 Novo.m4a
  11. #EXTINF:323,J'ai demandé à la lune
  12. ../Lossy/Jorane/L'instant aimé/03 J'ai demandé à la lune.m4a
Copy the Code
Best regards
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Post time 2020-6-17 16:10:05 |Show all posts |
Dear user,

Would you mind sharing your file to us as well.

Best regards
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Post time 2020-6-19 12:13:21 |Show all posts |
Hi,

I prepared sample data set for testing. Please download ZIP file below. (about 15MB)
https://www.dropbox.com/s/zpp3uz ... e_for_FiiO.zip?dl=0
If you can't download, please tell me your email address. I'll send it by email.

Please extract zip file and copy "Music" folder to the root directory of SD card.

Directory structure

Directory structure


Then open m3u file below on M5/M3 Pro or FiiO Music app on any other model or Android phone.

m3u file : /Music/Playlists/Sample for FiiO.m3u

---
#EXTINF:158,Castle
../Lossy/NCS/Clarx & Harddope/Clarx & Harddope - Castle [NCS Release].mp3
#EXTINF:157,dR3ÄMS (ft. ARZĘ)
../Lossy/NCS/XØ SELF/_XØ SELF - dR3ÄMS (ft. ARZĘ) [NCS Release].mp3
#EXTINF:182,Feel Good
../Lossy/NCS/Syn Cole (Tést Nâmë)/Syn Cole - Feel Good _NCS Release_.mp3
---
(Note; All songs contains are from NCS Music https://ncsmusic.com/ which anyone can download.)

1st song "Clarx & Harddope - Castle" will be able to play normaly.
2nd song "XØ SELF - dR3ÄMS (ft. ARZĘ)" will results "File not found."
3rd song "Syn Cole - Feel Good" will not be able to play and result "File not found" because of parent directory name "Syn Cole (Tést Nâmë)" contain European special characters.

I hope you to all songs be playable not only M5/M3 Pro but also M6/M7/M9/M11/M11 Pro/M15 and Android phones.
And all songs could be import to internal playlist.

At now, any other DAPs or music player apps such as HiBy Music, HF Player, etc. can play and import this m3u file.

Best regards
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Post time 2020-6-19 16:46:43 |Show all posts |
Thanks for your kind feedback. We will forward your files and feedback to the engineer for checking about that.
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Post time 2020-6-22 02:48:48 |Show all posts |
I believe that FiiO's professional engineering team will blow off this issue soon.

The "external playlist" feature is very important for me. For example, in some music genre such as EDM not often release "album" besides selling each individual song, therefore I always buy songs by many artists in unit of 1 song. It means that 1 song per album per thousands of artists in many languages. It is very hard to play through thousands of my favorite songs by mood without playlists.
And now, many other competitors completely support m3u playlist with UTF-8, except for FiiO's.
This is only last one mile that FiiO's player become perfect for me or someone.
Thank you for your understanding.

Best regards.

competitors

competitors
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Post time 2020-6-22 05:25:20 |Show all posts |
Fiio does not want to solve the problem with UTF-8 Europian special characters. Fiio has had this problem from the beginning and still has no solution.
No comments, fiio support will answer you:
  "Please send your file to us for check"
This always ends, I return the "new" Fiio M3 pro.
I never want a Fiio player again.
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Post time 2020-6-23 11:02:27 |Show all posts |
same issue. I have lots of OGG songs with utf8 vorbis tags with accented (spanish and french) content and the M5 displays weird characters in place of the accents.

Please add proper utf8 support in tag strings
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Post time 2020-6-23 15:55:28 |Show all posts |
We have reported your feedback to the engineer. And it will take them some time for check first.

Best regards
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Post time 2020-6-30 18:18:03 |Show all posts |
Hi,

The engineer told me that they will fixed the problem you mentioned in next firmware update.

Best regards
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Post time 2020-7-3 14:50:15 from mobile |Show all posts |
Hi,

Wow! I'm very grad to here it!
Thanks a lot for your team.

When all of UTF-8(especially Europian special characters) issues below solved, FiiO's player will become most usuful and worthful companions for me.

Current issue(note for remind);
a) ID3v2.4 tag display issue (M5, M3Pro)
b) Importing external m3u plalist to internal playlist issue (M5, M3Pro)
c) UTF-8 characters ignored in m3u file path(when plsy or import to internal playlist) issue (M5, M3Pro, M6, M7, M9, M11, M11Pro, M15, FiiO Music for Android)

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Post time 2020-7-3 20:36:49 |Show all posts |
I'm looking forward to a firmware upgrade for the M5, too.
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