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[Other products] M6 Tidal doesn't login anymore

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Post time 5 Day Before |Show all posts |
Edited by robgitto at 2020-5-20 12:50

Dear Fiio,
I used Tidal without any problem since yesterday when I found the dap logged out. I tryed to login but it doesn't work. I get the message "access failed because of a network error not identified. Try again" I can access Tidal with any other device except this. I tryed to reinstall Tidal, perform the factory reset but it doesn't work yet. Wifi network works as I can use qobuz normally.
what can I do?
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Same problem with me..
I removed the application and install the one from this post and worked.
https://www.fiio.com/newsinfo/139014.html
Problem: This is too old version and the Master quality is not available.. so half the value of Tidal lost.
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i am using fiio m9 and facing the same issue as you with Tidal. Very disappointed.... Fiio team please fix this disappointing issue
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The same thing happens to me, very disappointed, what I liked most in M6 was to be able to use TIDAL HiFi ..
Hope they fix it, otherwise I prefer to sell it and change device
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Same problem help for solution plase
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Post time 4 Day Before |Show all posts |
Even Qobuz has some issue: on some tracks I get the error message that the track can't be played with that resolution (44.1/16). The popup witj the error description doesn't go away even changing track.
I could play the some track a few days ago and I can play it on other device.
I've loaded the last firmware version 1.0.4.
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Hello,
Same Problem with my X5 since two weeks. With all other devices TIDAL is working well. Of FiiO couldn‘t solve the issue I will sell the FiiO.
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Same problem. Even before the firmware update 1.0.4 my M6 was unable to login to Tidal anymore, except if I use the MQA-locked version of this post https://fiio.com/newsinfo/139014.html. Very disappointing. Funny thing is that if I want to upgrade de app that doesn't support MQA I got the "session expired" message followed by the "Login failed due to an unidentified network error please try again" message. Before the problem occurred I was using version 2.11.8 Uninstalling and doing a clean install with a newer version doesn't solve the problem either.
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I got the same problem...

I removed the application and install the one from this post and worked.
https://www.fiio.com/newsinfo/139014.html
Problem: This is too old version and the Master quality is not available.. so half the value of Tidal lost.
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Post time 3 Day Before |Show all posts |
Hi,

About the network problem with Tidal app, we have contacted the Tidal's support but haven't received their feedback still. So maybe you could also try to contact Tidal's support for help as well.
Besides, the same app version could work fine in the M6 before, so it may not be the problem with the M6.

Best regards
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FiiO replied at 2020-5-22 10:29
Hi,

About the network problem with Tidal app, we have contacted the Tidal's support but haven't rec ...

Please, let us know a well working version that supports Master quality that we can use in our M6 device.
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We have contacted the Tidal's support but haven't received their feedback still. So maybe you could also try to contact Tidal's support for help as well.

Best regards
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Post time The day before yesterday 00:21 |Show all posts |
Estimados, despues de muchas horas, encontre una version que no me diera problemas para iniciar sesion en la app. les dejo la version que me funciono a mi. buena suerte.

pesima respuesta de los amigos de fiio.

https://mobile.softpedia.com/apk/tidal/2.13.4/#download

Dear, after many hours, I found a version that would not give me problems to start session in the app. I leave the version that worked for me. good luck.

poor response from fiio's friends.
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Post time The day before yesterday 03:16 from mobile |Show all posts |
Angelo replied at 2020-5-23 00:21
Estimados, despues de muchas horas, encontre una version que no me diera problemas para iniciar sesi ...


Buenas noticias!
Esa version da acceso a los albums en calidad Master?
Good news!
This version is able to view the
master quaility ambums too?
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Post time The day before yesterday 07:05 |Show all posts |
persanz replied at 2020-5-23 03:16
Buenas noticias!
Esa version da acceso a los albums en calidad Master?
Good news!

yes i dont have any poblem.
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Angelo replied at 2020-5-23 00:21
Estimados, despues de muchas horas, encontre una version que no me diera problemas para iniciar sesi ...

Thank you
With your thankful information, my M11 is also logged into tidal normally.
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Post time Yesterday  04:06 |Show all posts |
persanz replied at 2020-5-20 20:58
Same problem with me..
I removed the application and install the one from this post and worked.
http ...

Tried this solution with no luck.  Still cannot log in.
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Post time Yesterday  05:30 |Show all posts |
Bought an M9 recently. Upgraded to latest firmware today, once it upgraded Tidal stopped working, loaded the 2.11.4 Tidal apk and Tidal started working again.  Not impressed

BUT, after firmware upgrade the Fiio Music player no longer works, only other music player I can get to work is KM player.  tried VLC, Mediamonkey, they dont work.

Get the impression these guys do little to no QA before releasing upgrades.  Will give it a few days before sending the M9 back for a refund. Looks like its yet another DAP with janky software.
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