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Author: DLJay

Fiio M11 Sound Problems

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Post time 2019-9-17 15:42:01 |Show all posts |
Bluebeast replied at 2019-9-13 03:05
Hello...

I saw, that this is the version I already downloaded as you suggested in post 11...

Dear friend,

Ok, thanks for the feedback. We have reported to the engineer for checking about that.

Best regards
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Post time 2019-10-6 17:55:07 |Show all posts |
Dear M11 users, I experience the same problems using the M11 with firmware revision 1.0.7. See http://fiio.net:8000/forum.php?mod=viewthread&tid=44359&highlight=equalizer .
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Post time 2019-10-7 16:57:15 |Show all posts |
Iridian replied at 2019-10-6 17:55
Dear M11 users, I experience the same problems using the M11 with firmware revision 1.0.7. See http: ...

Dear friend,

Could you please show me a small video about your operation via email?

And if possible, please send your test file to us.

Best regards
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Post time 2019-11-1 18:41:50 |Show all posts |
Hello...

Any progress with this issue?
Problem with clicking or squeaky sounds when EQ is enabled is still present even in new FW and new music app.

Regards.
Rok
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Post time 2019-11-4 17:38:31 |Show all posts |
Bluebeast replied at 2019-11-1 18:41
Hello...

Any progress with this issue?

Dear friend,

Could you please show me a small video about your operation via email?

And if possible, please send your test file to us.

Best regards
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Post time 2019-11-14 19:26:02 |Show all posts |
Hello.

I must say, that I'm dissapointed with your support, I already did what you are asking from me,...
I have send you sample files and gave you detailed description of the problem in earlier posts... I can't send you a video of how I accomplish that, because it can only be heard, but if you would read the posts, I wrote in this thread, you will get a perfect description how to hear the problem...

Also I pointed out some new problems with new music sw and you still didn't do anything...
You will have to focus more on maintenaning current product line and not just releasing some new players with minimal upgrades and same problems (which can be read in new posts)...

Regards.
Rok
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2019-11-15
Post time 2019-11-16 23:19:17 |Show all posts |
I have the same problem with Fiio Music. This is app' problem. You can download Onkyo HF Player, it won't have that issue.
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Post time 2019-11-18 23:45:44 |Show all posts |
Hello 'hungbk89'

Thank you for the suggestion... I found the app and gave it a try... I must say that I'm positively surprised about the app... Much less options, but more user friendly than FiiO music app...

Regards
Rok
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Post time 2019-11-19 00:01:11 |Show all posts |
Hello

Suggestion to FiiO support team...

Could it be possible, to add to your music app an option for fading when using skip through music files or even when pausing and start playing again... For example, when listening to a song and if I decide to skip to next song, the app would slowly fade a song volume to zero (in max 1 second)  and then skip to a new song, but when starting a new song the app would slowly fade a song vloume to level that is set and playing it on (max 1 second)...
You could make an option for a user do decide if he likes to turn this fade function on or off.

I tried this option in Onkyo player app and I'm pretty certain that you will eliminate the problem with squicking which is still present (in a bluetooth mode)... I assume that this problems accours because it is all going to fast and without any space between skipping through songs and the app-sw just can adopt so quickly and therefore squicks happens...

It is just a suggestion and to be honest you have nothing to loose only improve you FiioO music app.

Regards.
Rok
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Post time 2019-11-19 11:11:12 |Show all posts |
Dear friend,

Thanks for your feedback. We will report to the engineer for accessing about that.

Best regards
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Post time 2020-1-29 12:56:24 |Show all posts |
DLJay replied at 2019-8-16 15:27
Hi Fiio / dilburt

Thanks for your replies.

I also have a similar problem playing FLAC 24/352 files on micro SD card on my M11. The problems exhibits itself as a number of clicks which sounds like a pause in the music, this is so bad it useless to hear. I've tried turning all non essential options off (equaliser, gaplees play etc) but no difference.
I've tried downloading the high res music file again from HDTracks, tried it on different brand of SD cards but still have the problem. I've also tried the same file(s), same SD card in other players, my Chord Mojo Poly and a friends AK 350 player and there is no problem with these. So the problem is with the M11. I've spent so much time investigating the cause so if I can't find a solution then I shall return it to the supplier. Please can you help ?
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Post time 2020-1-29 13:04:41 |Show all posts |
I've tried to put a message on this topic of M11 playback problems using FLAC 24/352 files on sd card but don't know if it's been put up ?
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Post time 2020-2-4 14:32:44 |Show all posts |
Dear friend,

Does your issue happen in certain music file? And the app version of your FiiO Music app is 1.1.8 or not?

Best regards  
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Post time 2020-2-4 18:28:11 |Show all posts |
I have the same problem, when choosing a song or pressing the next button, there will always be a clicking sound when switching songs, this also applies when using the player deezer.
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Post time 2020-2-11 15:02:25 |Show all posts |
jeremi replied at 2020-2-4 18:28
I have the same problem, when choosing a song or pressing the next button, there will always be a cl ...

Dear user,

Are the music file have same samping rate?

Best regards
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Post time 2020-6-29 02:00:02 |Show all posts |
Hi, I have sound problems with M11 to be more precise with the equalizer, when using the equalizer I hear distortion and as if the horn of my headphones was damaged.

It is worth mentioning that I have sound problems with the firmware M11 FW1.0.8 and the recent M11 FW1.0.9, and any app above 1.1.5.

I am currently with the M11 FW1.0.7 firmware and the fiio 1.1.5 app with these versions the equalizer works without problems, which is a delight to my ears, but I think that is not the point when you invest in a player of this "quality" one expects it to work smoothly in order to enjoy the updates (enhancements), I hope they can help me.

Note: the firmware and app updates have been done both manually and automatically and the problem arises when I use an update on top of the ones I currently use (firmware M11 FW1.0.7 and the fiio 1.1.5 app).


Sorry for the English but I am using a translator.

**********

Hola tengo problemas de sonido con M11 para ser más preciso con el ecualizador, cuando se usar el ecualizador se escucha distorsión y como si la bocina de mis audífonos estuviera dañada.

Cabe mencionar que los problemas de sonido los tengo con el firmware M11 FW1.0.8 y el reciente M11 FW1.0.9, y cualquier app fiio arriba de la 1.1.5.

Actualmente estoy con el firmware M11 FW1.0.7 y la app fiio 1.1.5 con estas versiones el ecualizador funciona sin problemas, el cual es una delicia para mis oídos, pero creo que ese no es el punto cuando se invierte en un reproductor de esta "calidad" uno espera que funcione sin problemas para poder disfrutar de las actualizaciones (mejoras), espero que me puedan ayudar.

Nota: las actualizaciones del firmware y la app las he realizado tanto manual como automáticamente y el problema sale cuando uso una actualización arriba de las que uso actualmente (firmware M11 FW1.0.7 y la app fiio 1.1.5).

Perdón por el inglés, pero estoy usando un traductor.
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Post time 2020-6-30 16:24:25 |Show all posts |
L30 replied at 2020-6-29 02:00
Hi, I have sound problems with M11 to be more precise with the equalizer, when using the equalizer I ...

Dear user,

Does the issue happen in certain music files? If yes, would you mind sharing the files to us for check?

Best regards
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Post time 2020-8-30 21:20:23 |Show all posts |
Edited by Strav at 2020-8-30 21:22

Idem for me, when I want to copy from my Mac to Android file transfer 2.  it stops frequently or Quit ...That is very long and difficult impossible to load music with this issue .Is there another possibility of file transfering by USB ?
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Post time 2020-8-31 15:35:00 |Show all posts |
please try the newer android transfer to see whether it helps:  https://www.android.com/filetransfer/

Best regards
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