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M11 - DLNA

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Post time 2019-7-26 11:16:41 |Show all posts |
Dear Support,

I brought a Fiio M11 recently.  I am able to connect to the Dlna server (Synology NAS) and read all the music files there via the Fiio music app.  However I am having problem to play the DSD files there, when I click the song, the music playing window popped up and closed immediately in less than a second.  There is no problem on playing the other music format files, includes the Hi-Res Flac files.   I got over 2000 songs in the Dlna server and 80% are in DSD format.  Most of the time I would listen the songs stored in the Dlna server.  Grateful if you could help and advise.

Regards,
Monty
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Post time 2019-7-26 15:22:20 |Show all posts |
Dear friend,

Thanks for your kind feedback.

Currently, DSD playback is not supported in DLNA. We have reported to the engineer about that and try to assess first.

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Post time 2019-7-29 09:32:29 |Show all posts |
FiiO replied at 2019-7-26 15:22
Dear friend,

Thanks for your kind feedback.

Dear Fiio Support,

Thanks for your reply.  I believed that all customers would be happy if DSD playback is available on DLNA.  I look forward to hearing the good news.

Cheers,
Monty
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Post time 2019-8-1 09:00:52 |Show all posts |
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Post time 2019-9-23 15:32:49 |Show all posts |
Hello Fiio Support

Any update of the problem of playing DSD file through DLNA on Fiio M11?  I am a bit disappointed that the issue has not been addressed in the latest Firmware 1.0.7.  DSD format is one of the popular formats.  I wish you can fix this issue in the next firmware update.  

P.S. Would this problem occurred in Fiio M11pro?   

Regards,
Monty
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Post time 2019-9-24 17:57:07 |Show all posts |
gohome888 replied at 2019-9-23 15:32
Hello Fiio Support

Any update of the problem of playing DSD file through DLNA on Fiio M11?  I am a  ...

Dear friend,

Or you may try any third party app could help instead?

Best regards
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Post time 2019-11-27 12:16:47 from mobile |Show all posts |
I tried to use the third party app but no luck.  Wondering if problem will be rectified in next next update 1.0.8?  

BTW I am thinking to upgrade to M11pro, wondering if M11pro is having the same problem to not able to play DSD file through DLNA.
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Post time 2019-11-28 16:45:56 |Show all posts |
gohome888 replied at 2019-11-27 12:16
I tried to use the third party app but no luck.  Wondering if problem will be rectified in next next ...

Dear friend,

So other apps could not support DSD in DLNA as well, right? We will try to report to the engineer for improving in later firmware update.

Best regards
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Post time 2019-11-29 12:12:26 from mobile |Show all posts |
I just tried hiby which was suggested in the other forum.  It can do the dsd file playback through dlna.  However I would prefer to use the native fiio music app. Since the user interface is more friendly.  And the best is it has the direct/pure mode to run alone without android.

Hope u can pass the message to the development team.  Looking for the next firmware upgrade.
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Post time 2019-11-29 16:22:06 |Show all posts |
I hope so~

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Post time 2020-3-21 08:18:30 |Show all posts |
Hi,
I have just bought a M11 and, unfortunately, every time I do a DLNA search in the Fiio music app, the app crashes. The app version is the 1.1.7. Could you please help with this issue?
Thanks.
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Post time 2020-3-21 09:27:30 |Show all posts |
FBRET replied at 2020-3-21 08:18
Hi,
I have just bought a M11 and, unfortunately, every time I do a DLNA search in the Fiio music app ...

Hello,

Did you try another server as well? And you could also update the app to V1.1.8:
Android, M11/M11PRO FiiO Music app-1.1.8: Click here
How to update the FiiO Music app on  X5III/X7/X7MKII,M11/M11PRO:
a. Set the player to storage mode and connect to computer, drag the downloaded FiiO Music (.apk) to the internal storage of your player.
b. Disconnect the connection and enter ES file manager, find the FiiO Music app in internal_sd and click install.
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Post time 2020-3-21 17:23:58 |Show all posts |
Hi,
Thanks for your quick reply,
I did install it but the problem remains. Error message is FIIO Music keeps stopping.

Just FYI: before i sent you my previous message i did try to update the app through the Google App Store but was not possible.

Hope you can find a solution for the DLNA search issue.

Thank you.
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Post time 2020-3-21 21:58:46 |Show all posts |
FiiO replied at 2020-3-21 09:27
Hello,

Did you try another server as well? And you could also update the app to V1.1.8:

I forgot to mention I did try with different servers. In the meantime I have installed Neutron Music Player in the M11 and do no have issue seeing all the servers. Thanks for your help.
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Post time 2020-3-23 14:33:14 |Show all posts |
Hello,

We will report your issue to the engineer. And if the other app doesn't have the same problem. You could use that app for help.

Best regards
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Post time 2020-3-28 22:13:13 |Show all posts |
FiiO replied at 2020-3-23 14:33
Hello,

We will report your issue to the engineer. And if the other app doesn't have the same proble ...

Hi,
The other app can be used but not in the Pure Music Mode. That`s why it is important to have the Fiio Music app working properly.
Thanks.
Regards,
Filipe
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Post time 2020-3-30 18:08:11 |Show all posts |
The 1.1.9 still has the same issue? When searching in the FiiO Music app in DLNA mode, the app crash?

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Post time 2020-4-3 06:53:41 |Show all posts |
FiiO replied at 2020-3-30 18:08
The 1.1.9 still has the same issue? When searching in the FiiO Music app in DLNA mode, the app crash ...

Hello,
Sorry for the late reply. Yes, it does. The problem remains.
Thanks.
Best regards
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Post time 2020-4-3 15:20:39 |Show all posts |
FBRET replied at 2020-4-3 06:53
Hello,
Sorry for the late reply. Yes, it does. The problem remains.
Thanks.

Hello,

If the issue happens again, please send the log files to us for check:

The logs files can be grabed from firmware 1.0.4 or above. So when the certain problem happens on the M11, please go to " Settings ->About device" , and continually tap“Model number", until the prompt "Have save output log to built-in storage" appears. Then please wait for about 20 seconds, and go to M11's internal storage, then send these two log files "M11-kernel-xx.log" and "M11-system-xx.log" to us for further analysis.

Please be noted that, please do not reboot the M11 before you grab the log files, because the log files will not be gotten after reboot.

Best regards
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Post time 2020-4-10 17:36:53 |Show all posts |
Fiio, I would be happy if you can add DSF through DLNA support for Fiio Music app as well. I currently use Hiby for it, but as others mentioned, it does not support Pure music mode. Thanks.
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