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Replacement parts for fiio X1/X3/X5

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Post time 2015-6-26 01:23:15 |Show all posts |
Hi there,

Yesterday  i found my Fiio X1 screen has an internal screen crack, it still works but i barely can see the interfase and it's annoying, so  i was wondering if fiio or a provider/online store sells replacement parts for fiio x1 and why not, for the X3 and X5 , i live in Peru i talked to local store i bought my X1 but they told me that it's not covered by warranty and don't have replacement parts.   I was looking for some information but it was useless.  I love my X1 and fiio products,  accidents happen and malfunction parts can appear from nowhere but can be replaced, i hope that there is a solution for this kind of situation instead of buying a new one.


- thanks.


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Post time 2015-6-30 11:53:40 |Show all posts |
Edited by FiiO-Shadow at 2015-6-30 11:54

Hi, sorry for my late reply.

Could you send the picture of your X1's screen to us(support@fiio.net)? Yes, we want to confirm this problem firstly. If you are capable to repair the electronic products, such as change the X1's screen, then yes, we are willing to provide the replacement parts for you. Moreover, kindly provide your contact information for us. So, please directly send email to support@fiio.net, and we will help you solve this problem soon.
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Post time 2016-5-9 23:53:59 |Show all posts |
Edited by shyammetalhead at 2016-5-10 00:16

Hi, I am living in India.. Ive lost my Fiio X1 screen just now .. had hit my bike's handle hard while in pocket when i slipped a bit.. But everything is working fine except for the cracked screen.. I would like to know the price for the screen replacement.. and there is a slight dent on the aluminium casing and would like to know the price for that too.. Im really sad for my month old beauty.. Can you guys help me pleaseee...
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Post time 2016-5-18 12:55:09 |Show all posts |
If you get your X1's fixed I would suggest getting insurance for them. I just bought an X3ii and also bought a 3 year repair or replacement insurance for it. I know I will be carrying it everywhere with me.
I am glad to hear Fiio can help with parts if needed
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Post time 2016-11-1 21:36:29 |Show all posts |
I would also like to buy new screen for my x1, as strange as it may sound it also has a some lines of dead pixels which happend for the very same reason, I hit it with my handle bar when I got back home from a long ride.
let me show you:

welcome screen

welcome screen
14907108_10154626297124378_2964158599199180222_n.jpg

"See Ya" screen

"See Ya" screen

I'm currently in Mexico, Mexico city. I found a place where they sell fiio products and I assume they are official retailers, could that be a way to get a new display from you?
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Post time 2016-11-2 18:57:05 |Show all posts |
kev-os replied at 2016-11-1 21:36
I would also like to buy new screen for my x1, as strange as it may sound it also has a some lines o ...

Hi, kev-os,  i am sorry to see that. Yes, if you could replace the LCD, we could arrange one to you. Pls send email to our support team(support@fiio.net)
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Post time 2016-11-8 00:40:28 |Show all posts |
thanks a lot, I certainly can do that,
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Post time 2017-2-7 19:43:59 |Show all posts |
Edited by gokul at 2017-2-7 19:49

My fiio x1 screen has been internally broken and I need it to be fixed please help me if u could just send me the screen I would really be very happy to get it fixed here in India by the way my name is gokul and I am from india
I have purchased this less than an year ago with 4 months of maintenance warranty left but mainframe warranty got expiredmy maintenance warranty comes till this year june month. Here is The proof INVOICE..I purchased the product on june 19 2016 according to invoice..So i have a small query. Does broken screen replacement come under main frame warranty or maintenance warranty???
If my warranty is expired then to whom or how should i pay 16$ for the courier of screen to india??????
Please reply Fast!!!!!!!



P_20170202_070853.jpg

INVOICE.pdf

87.12 KB, Downloads: 710

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Post time 2017-2-10 16:36:43 |Show all posts |
gokul replied at 2017-2-7 19:43
My fiio x1 screen has been internally broken and I need it to be fixed please help me if u could jus ...

Hello, you can kindly contact support@fiio.net for any warranty problem. My colleague will take care of this for you.
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Post time 2017-11-14 03:11:24 |Show all posts |
I'm looking for a replacement LCD as well, my Fiio X1 Gen 1 took a spin in the washing machine. d'oh!! The battery was luckily drained and I let it dry completely before trying it. It still lives! but the LCD is all shadowy looking, kinda digging the Tie Dye look, but may as well fix it.  The insides are really clean now and no other damage seen inside. I emailed support, fingers crossed in hopes they still got some LCDs for my model
5939922061659056432.jpg
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Post time 2017-11-14 17:50:19 |Show all posts |
JohnnyPhantom replied at 2017-11-14 03:11
I'm looking for a replacement LCD as well, my Fiio X1 Gen 1 took a spin in the washing machine. d'oh ...

Please kindly contact support@fiio.net
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