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Issues concerning the broken Dock connector of E09K.

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Post time 2015-4-9 11:17:34 |Show all posts |

Q: Issues concerning the broken Dock connector of E09K.

A: The problem may lie in the E09K itself. Pls contact your seller or us to help handle this matter. Or if you can change the dock connector by yourself, pls contact us directly and we can send one dock connector to you.
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Post time 2015-5-2 07:17:29 |Show all posts |
I seem to have a busted dock connector

I'm not getting support via my other case#. Could I just get a replacement dock connector to try?

Id: S93531-T20934
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Post time 2015-10-17 01:16:25 |Show all posts |
Hello,

when using my FiiO Qogir E09K in combination with my Fiio E7 (docked) I suddenly don't get any sound at all on the left ear (input via USB, tested from different PCs). The E7 alone works perfectly.

Could this be due to the Dock connector? I need help :-(

Best regards,
Vlyn
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Post time 2015-10-19 10:38:51 |Show all posts |
Vlyn replied at 2015-10-17 01:16
Hello,

when using my FiiO Qogir E09K in combination with my Fiio E7 (docked) I suddenly don't get a ...

Hi Vlyn, sorry to hear about the problem. Please kindly send mail to support@fiio.net and attach a copy of the invoice/receipt of the E09K. Thanks a lot.
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