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E18's computer recognization problem

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Post time 2015-4-8 16:26:50 |Show all posts |
Q: E18's computer recognization problem

A: 1. For the very first time that E18 has been connected to the computer, it would read new device founded and then would install the hardware automatically.In the later process of using, it won't give installation prompt ever since.   2. If it reads that the USB device can't be recognized, pls unload "FIIO USB DAC-E18" on Device Manager, then pull E18 out and replug it in to see whether it can be recognized or not.
   3. If there is no USB Device prompt on the Device Manager, pls change a new USB cable to have a try, or try on another USB port, or restart the computer to give it a try.

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Post time 2016-6-24 13:11:28 |Show all posts |
Having an issue with my Asus laptop (Windows 10) connecting to the E18.  Works great on my desktop running Windows 10, but not on the Asus laptop.  Can you help?  I've tried all the steps.

Error in Device Manager reads:
This device cannot start. (Code 10)

{Buffer Too Small}
The buffer is too small to contain the entry. No information has been written to the buffer.
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Post time 2016-6-24 16:16:39 |Show all posts |
massta replied at 2016-6-24 13:11
Having an issue with my Asus laptop (Windows 10) connecting to the E18.  Works great on my desktop r ...

Hi, massta, i think it is your Asus laptop issue. Pls try another usb jack. Be sure that there is not virtus protect software which stops it. Maybe you could disable the signature verification, then plug it to test.
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